Refund Policy

30-Day Return Policy

We want you to shop with confidence. If you're not completely satisfied with your purchase, you may request a return within 30 days of delivery.

To be eligible for a return, items must:

Be unused and in their original condition;
Include all original packaging and accessories;
Be accompanied by proof of purchase (order number or receipt).

Please contact us before returning any item. Returns sent without prior authorization may not be accepted.

Order Cancellations

Orders may be cancelled before they are processed or shipped.

Once an order has been shipped, it can no longer be cancelled and will be subject to the standard return policy.

Non-Returnable Items

The following items cannot be returned:

Gift cards;
Downloadable products;
Personalized or customized items;
Items damaged through misuse, improper installation, or normal wear and tear.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please notify us within 7 days of delivery and provide photos of the issue.

Depending on the situation, we may offer a replacement, partial refund, or full refund.

Minor variations in color, dimensions, or packaging that do not affect normal use are not considered defects.

Refunds

Once your returned item has been received and inspected, we will notify you of the outcome.

Approved refunds will be issued to the original payment method. Please allow several business days for your bank or card provider to process the refund.

Late or Missing Refunds

If you have not received your refund, please first check your bank account and contact your card issuer or bank, as processing times may vary.

Exchanges

We replace items only if they are damaged, defective, or incorrect.

Return Shipping

Please contact us to obtain the latest return address before sending any item back.

Unless the return is due to our error (such as a damaged, defective, or incorrect item), customers are responsible for return shipping costs. Original shipping charges are non-refundable.

For returns involving items valued over $75, we recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages.

Refused Deliveries and Incorrect Addresses

Please ensure that your shipping address is accurate before placing your order.

Orders refused by the recipient, undeliverable due to an incorrect or incomplete address, or returned because they were not claimed may be subject to return shipping charges or reshipping fees. Original shipping costs are non-refundable.